Mentor Coaching With Openness, Not Dogma with Alan Heymann
Terms and Conditions
The program. Ten hours of mentor coaching: seven as a group across five sessions, three individual, plus an optional recorded-session review. Full details, dates and pricing are on the program page.
Payment. The price you pay is the price in effect on the date you commit to enroll. Early enrollment pricing, when offered, is not retroactive or extended after its stated deadline.
Missed sessions. Please confirm that the dates of the first and last sessions work for you before enrolling, as these two sessions cannot be made up. For any of the three middle sessions, a $300 individual session with me makes up the missed hours. If you don’t need the full 10 hours for your own purposes, you’re welcome to forgo the makeup instead.
Withdrawing. If you need to step away before the program ends, let me know and we’ll work out a fair plan for anything you haven’t used yet, including any remaining individual time. I don’t offer refunds, but I will credit you forward into the equivalent point of a future cohort.
Confidentiality. What’s shared in group sessions, by you or by other participants, stays with the group. This includes anything discussed about your own or others’ coaching practice, clients or challenges. Your individual sessions are confidential between the two of us. Confidentiality is subject to the ICF Code of Ethics and applicable legal obligations, including legally required disclosures and circumstances involving a serious risk of harm.
Recording review. This step is entirely optional and never required to complete the program. If you choose to submit a recorded coaching session for review, you are responsible for obtaining explicit, informed, written consent from your client before recording or sharing the session. I’ll provide a consent form for both you and your client to sign. Recordings and transcripts are used only for mentor coaching, professional development and feedback related to the ICF Core Competencies. Recorded client sessions are reviewed during your individual mentor coaching and are never shared with the group.
Confidentiality of submitted materials. I’ll keep submitted materials confidential and limit access to myself, authorized administrative support who manage submissions and the AI tools described below. Materials are transferred and stored using appropriately secured systems. Recordings and transcripts are deleted at the end of the program under my established retention procedure. Consent documentation is retained separately for the approved documentation period.
AI use. I may use AI transcription and analysis tools to review your recorded coaching session, and the consent form documents this permission. All personal identifying information will be removed from the transcript before analysis. You may also ask me to run the Zoom AI Companion during our individual mentoring sessions and share the summaries with you. I will not retain the summaries.
ICF requirements. This program is structured to meet the ICF’s stated mentor coaching and continuing education requirements. I cannot guarantee that ICF will accept any individual’s hours toward a specific credential application or renewal; that determination is ICF’s alone.
By completing your payment, you confirm you’ve read and agree to these terms.